Track Your Order
Here's how order updates work, and how to find your tracking number if you can't locate it.
Order confirmation
You'll get an email right after checkout confirming what you ordered and your order number. Check spam or promotions if it's not in your inbox within a few minutes.
Shipping confirmation
Once your order is packed and handed off to the carrier, you'll get a second email with your tracking number and a direct link to follow it.
Delivery
Use the carrier link in that shipping email to see live delivery status. Carrier tracking pages are the most accurate source for exact delivery timing.
Can't find your tracking email?
Send us your order number and the email you used at checkout, and we'll look it up and get back to you with your shipping status.
This opens an email to our team with your order details filled in so we can look it up quickly. We typically reply within one business day.
Common questions
How long does it take to ship?
We pack and ship orders as quickly as we can after purchase. You'll get a shipping confirmation email with tracking as soon as your order is on its way.
My tracking number isn't updating yet
It can take a day for a new tracking number to show movement on the carrier's site after it's first scanned. If it's been several days with no movement, reach out and we'll check on it.
I need to change or cancel my order
Contact us as soon as possible after checkout — once an order has shipped we're not able to change it. See our Return Policy for return and exchange details.
Still need help?
Reach out any time through our Contact page and include your order number so we can help faster.